CONTACT
CALL CENTRE:
Tel: 0860 002 103
E-mail: aecisociety@medscheme.co.za
Website: www.medscheme.com
CLAIMS SUBMISSION:
First time claim submissions by members must be sent to: claims@medscheme.co.za
Members requesting refunds must send claims and proof of payment to: refundmember@medscheme.co.za
Any claim related queries can be sent to: aecisociety@medscheme.co.za
EMERGENCY AMBULANCE:
Tel: 082 911
SPECIALIST REFERRAL MANAGEMENT:
Tel: 0861 112 666
E-mail: aecisociety@medscheme.co.za
SCHEME POSTAL ADDRESS:
PO Box 800, Florida Hills, 1716
FRAUD HOTLINE:
Tel: 0800 112 811
E-mail: fraud@medscheme.co.za
AID FOR AIDS:
Tel: 0860 100 646
E-mail: afa@afadm.co.za
Website: www.afa.co.za
SMS (please call me): 083 410 9078
DISEASE MANAGEMENT:
Tel: 0860 101 306
HOSPITAL AUTHORISATIONS:
Tel: 0860 002 103
E-mail: aeci.authorisations@medscheme.co.za
CHRONIC MEDICINE MANAGEMENT:
Tel: 0860 002 103
E-mail: aecicmm@medscheme.co.za
ONCOLOGY MANAGEMENT:
Tel: 0860 100 572
E-mail: cancerinfo@medscheme.co.za
MENTAL HEALTH PROGRAMME:
Tel: 0860 106 155
E-mail: membercare@medscheme.co.za