CONTACT

CALL CENTRE:

Tel: 0860 002 103
E-mail: aecisociety@medscheme.co.za
Website: www.medscheme.com

CLAIMS SUBMISSION:

First time claim submissions by members must be sent to: claims@medscheme.co.za
Members requesting refunds must send claims and proof of payment to: refundmember@medscheme.co.za
Any claim related queries can be sent to: aecisociety@medscheme.co.za

EMERGENCY AMBULANCE:

Tel: 082 911

SPECIALIST REFERRAL MANAGEMENT:

Tel: 0861 112 666
E-mail: aecisociety@medscheme.co.za

SCHEME POSTAL ADDRESS:

PO Box 800, Florida Hills, 1716

FRAUD HOTLINE:

Tel: 0800 112 811
E-mail: fraud@medscheme.co.za

AID FOR AIDS:

Tel: 0860 100 646
E-mail: afa@afadm.co.za
Website: www.afa.co.za
SMS (please call me): 083 410 9078

DISEASE MANAGEMENT:

Tel: 0860 101 306

HOSPITAL AUTHORISATIONS:

Tel: 0860 002 103
E-mail: aeci.authorisations@medscheme.co.za

CHRONIC MEDICINE MANAGEMENT:

Tel: 0860 002 103
E-mail: aecicmm@medscheme.co.za

ONCOLOGY MANAGEMENT:

Tel: 0860 100 572
E-mail: cancerinfo@medscheme.co.za

MENTAL HEALTH PROGRAMME:

Tel: 0860 106 155
E-mail: membercare@medscheme.co.za